What might you have done differently if you were in the position of artist Ken Zeran, mentioned in this chapter?
After reading the Ken Zeran story, I felt bad for him and was enraged at the same time. It was absolutely absurd that AOLtook no action in helping him get rid of the post. He had contacted them multiple times and even though AOL knew thatthese posts were hurting his reputation and were false posts, AOL did nothing for a week. If I were Ken, the first thingI would have done differently was to change my phone number. Although his art business needed constant contact with him,I think his clients would have understood the situation. For him to leave his cell phone number, I think that it hurt his reputation even more because his story went public. By changing his phone number, he could have avoided the situationbefore it affected him even further. This story was interesting because this could happen to anyone at any time.People's information has become so public and once it gets on the internet, it is out there for anyone to see.
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It is a surprising story. I might have cared in 1995 about my phone number, too, but nowadays, it seems less important with all of electronic communications I use.
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