An Organization that's too Large...

This chapter talks about the challenges that face an organization that grows too large, requiring a lot of staff devoted to management. What are some of the potential pitfalls in an organization that’s large and organized by a hierarchical organization chart?

There are many downfalls to organizationals that are too large and have a vertical management structure. One major problem is that the management at the top has little to no interaction with the employees at the bottom of the structure. The top management is dependent on the 'middle managers' to communicate with their employees and return the information back to them. In this type of situation, ideas very frequently get lost and never even make it to the top of management. This creates a huge problem, not only because good ideas are not being heard, but becase the lower level employees become frustrated and unmotivated to do work if they know that their voice cannot be heard throughout the company. The text points out that the complexity of the group grows faster than the group itself, which is completely the case with companies that are organized by a hierarchical organization chart.

With a horizontal organization, people throughout the company can voice their opinions and ideas, be heard, and stay motivated to do their work. Overall, the moral of the company will be much higher and people will be much more excited to work.